Wi-Fi Troubleshooting Tips

3 Simple Tips for Troubleshooting Your High-Speed Internet Connection


The internet makes lives easier. And when it suddenly stops working or it becomes unbearably slow, it causes major inconvenience and headaches. Instead of ignoring the problem, follow some troubleshooting steps to correct it. Pioneer Communications, an internet company in Southwest Kansas provides phone, cable, and internet at affordable rates. With over 65 years in business, they have the experience needed to offer not only high-speed internet but also 24/7 technical support.

When your internet connection slows down or stops functioning, there are several steps you can do to try and correct your problem before calling in the professionals for help:high-speed internet

  • Check Your Connection: If your laptop or mobile device is too far away from the modem, it could lower your signal strength. Check your computer screen or smartphone to read your Wi-Fi signal. If you’re able to connect from a room that’s closer to the router, the issue resides not in your internet connection but in its range. You may need to readjust your router’s antennas or relocate the device altogether. If your internet still doesn’t work, contact your internet and cable provider for additional guidance. Pioneer Communications provides 24/7 technical support to help customers with any internet or cable TV issue.
  • Power Cycle Your Router:Sometimes the problem can be solved easily. Turn off your router and power it back on again. It may just need a restart to reestablish an internet connection.
  • Examine Your Computer For Viruses: It’s not always your internet connection that needs help. For instance, if your computer has a virus, spyware, or malware on it, it may be slowing your computer down and interfering with its ability to access the internet. Search for a free program online that can detect and eliminate these viruses.

Troubleshoot any problems you encounter with your internet connection with these simple tips. If you still have issues, contact Pioneer Communications for expert support.

January 8th, 2017|Categories: Uncategorized|