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1. What communities and phone numbers are included in the expanded local calling area? |
Under the Pioneer Advantage plan, local telephone customers
are now able to call more than 50 communities in 17 counties
across southwestern Kansas as part of the new expanded calling
area. Calls to these areas, within the allotted minutes made available with your monthly basic service, no longer require a long distance call.
Please view the
Pioneer Advantage brochure for
a complete list and map of communities included in the expanded
calling area.
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2. I plan to average more than the standard 240 minutes of calls within the expanded calling area each month.
Can I upgrade my service to a package of more than 240 minutes? |
Yes. In addition to the standard 240 minutes (4 hours) of expanded area
calling, optional packages of 420 minutes (7 hours) and 660 minutes (11
hours) are also be available. 240 minutes per month are included
in the basic service rate of $17.00; 420 minutes per month are available for an
additional $9.00 per month; and 660 minutes per month are available for an
additional $21.00 per month.
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3. What is the cost if I happen to use more than the allotted number of monthly minutes while making calls within
the expanded calling area? |
Additional minutes used outside of the allotted 240, 420, or 660-minute monthly packages will be charged at the affordable rate of only $0.08 per minute.
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4. Will I be able to see how many minutes I have used each month
on my telephone statement? |
Yes. The telephone statement you receive at the close of each month will present you with the number of expanded area calling minutes you were allotted, the number of expanded area calling minutes that were used, and if applicable, the number of expanded area calling minutes that were used in excess of the standard allotment.
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5. What other services or calling features are included with my
basic local phone service? |
Pioneer Communications' telephone subscribers receive basic service at a rate of $17.00 per month along with a bundle of additional calling features,
including Calling Number Identification, Call Waiting, Call Forwarding, 8-List Speed Dialing, and Voice Mail,
all at no additional charge.
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6. Is there a difference in the local phone service charge for
residential, business or fax service? |
No, local phone service is available to all of Pioneer
Communications' telephone customers, both residential and business lines,
at the rate of $17.00 per month. Fax lines and data lines will also be charged at the basic rate of $17.00. In the case of homes or businesses with multiple lines, each access line will be charged at $17.00.
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