Cable TV That Fits Your Viewing

Pioneer Communications has been providing southwestern Kansas with affordable and reliable telecommunications services for years now, and part of what makes our approach work so well for our customers is our commitment to providing the options you need. When it comes to cable TV, it means providing a variety of packages that allow our customers to get the channels they need on the budget they have.

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Entertainment + Top Choices + Great Prices = TV Happiness

Limited

$2999monthly
  • 21 Channels to keep you connected
    Plus 50 music channels*.
  • Call Us @ 800.308.7536 

Basic

$7299monthly
  • Most Popular Package
    75+ Channels
    Plus 50+ HD channels
    Plus 50 music channels
  • Call Us @ 800.308.7536
  • Add Expanded Basic for $15.95
    Add a TiVo HD DVR for as low as $18.95
    Add basic DVR for $9.95
    Add En Espanol for $10.95
  • Expanded

    $8894monthly
    • 135 Channels
      Plus 50+ HD channels
      Plus 50 music channels
    • Call Us @ 800.308.7536 

    *Qam channels are channels that are available when you do a channel scan on your TV. These channels are free but are subject to change without notice.
    Pioneer Communications does not provide a guide for these Qam channels.

    Additional fees, installation service charge(s) and taxes may apply. Please contact us at 800.308.7536 for additional details.

    Request service from Pioneer Communications

    Upgrade Your Fun With Premium Channel Packs! 

    HBO

    • premium_HBO
    • $1695*monthly

    Showtime

    • premium_SHOWTIME
    • $1495*monthly

    Cinemax

    • premium_CINEMAX
    • $1295*monthly

    STARZ

    • $1195*monthly
    View TV Guide & See What’s On!
    View Channel Guide & Combos

    Watch TV on YOUR Schedule! 

    Additional HD Receiver

    • Get an additional High Definition Receiver
    • $300monthly
    • Up to 2 HD receivers are provided with Basic service

    DVR HD receiver upgrade

    TiVo®, Delivering The BEST In Entertainment!

    Options and Packages

    Our cable television packages come in three tiers:

    • $29.99 monthly to get 21 channels and 50 music channel selections
    • $72.99 monthly to get 75 original channels, 50 additional HD channels, and 50 music channels
    • $88.94 monthly gets you our biggest package, with 135 original channels, over 50 HD channels, and the 50 music channels

    On top of those three tiers, we also offer premium add-ons for any package, including:

    • HBO
    • Cinemax
    • Starz
    • Showtime

    You can also enjoy extras like a TiVo box, DVR, or additional HD receivers. All you need to do is ask.

    Contact Us

    If you are ready to add more selection to your cable TV, contact us today to talk about putting together the right combination of options for your home. Then, you can easily enjoy all the programming you have been wanting to see. Just call us at (800) 308-7536.

    Why Choose Cable?

    Cable television is not only the easiest way to access over a hundred channels at the push of a button, it is also integrated with your other electronics through apps and other services that you can access with your cable subscription.

    Choices Provide Options

    With three distinct price points and plenty of channels to choose from on each package, our choice between Limited, Basic, and Expanded service is designed to deliver just the right amount of entertainment for any household.
    To learn more about our plans, or to find out how you can bundle services together to get more out of your telecommunications provider, contact us today.

    Call Us to Learn More

    While there are a limited number of free channels accessible from the right television and antenna, cable TV provides many different options to keep you and your family entertained every day of the week. Contact Pioneer Communications today to learn more about how we can enhance your entertainment experience. You can also give us a call at 1-800-308-7536.

    A digital television adapter (DTA), or digital-to-analog converter [set-top box], or commonly known as a converter box, is a television tuner that receives a digital television (DTV) transmission, and converts the digital signal into an analog signal that can be received and displayed on an analog television set.

    Click here to download PDF of Remote Guide Information

    Problem: My remote isn’t working

    Remote will not turn on the TV.

    The remote may not be in TV mode.

    1. Make sure the TV is OFF. On the remote control, press the TV button once, then press the Power button once.
    2. Result: The TV turns ON.

    Remote will not turn on the TV.

    Possible Problems
    1. The remote does not have a direct line of sight to the cable box.
    2. Something may be between the remote and the cable box, blocking the remote’s signal to the cable box.
    3. The angle between the remote and the cable box is too large.
    Resolutions
    1. Aim the remote control directly at the cable box front panel (not the TV or VCR).
    2. Remove obstacles between the remote and the cable box.
    3. Stand in front of the cable box and not too far to either side.
    4. The range of the remote control is roughly 15 feet, via direct line of sight to the cable box.

    Remote will not change channels or turn on the TV.

    Possible Problems
    1. Batteries may be depleted.
    Resolutions
    1. Try this quick test: Press the Power button on the front of the cable box. If the box turns ON or OFF, then it’s the remote — install new batteries in the remote.
    2. Also verify the equipment is plugged in to a power outlet; verify any loose cables are tightened; and if a wall switch or power strip controls the power ON/OFF, make sure the wall switch or power strip is in the ON position.

    Remote is lost or damaged and is no longer working.

    1. Come into the office for a new remote.
    2. You may contact us by email, Live Chat, or telephone to have a replacement remote shipped to your home.

    There may be a charge to replace a lost remote, damaged remote or to have a replacement remote sent to your home.

    Remote does not work anymore even with new batteries.

    1. Come into the office for a new remote.
    2. You may contact us by email, Live Chat, or telephone to have a replacement remote shipped to your home.

    There may be a charge to replace a lost remote, damaged remote or to have a replacement remote sent to your home.

    Problem: TV Picture is Not Clear – tiling, static, etc.
    Cable Connection may be Loose or Damaged:
    1. 1. Check for loose or damaged Connections to your Cable Box
    2. 2. Loose or damaged wires and cables can ruin your viewing experience. Check for loose connections using the steps below.
    3. 3. Avoid tools for tightening your cables. Finger-tightening is enough to join signal connectors. Pliers and other tools can damage fragile connections.
    4. 4. Finger tighten any screwed in connections to the back of your cable box.
    5. 5. Tighten other loose cables by firmly pushing the connections completely into the port.
    6. 6. Verify that power is firmly connected both into the TV, Set-Top Box and wall or power strip.
    7. 7. Verify that the cable is not damaged.
    If these connections are all in good repair and firmly connected you can re-set your cable connection with the following steps
    1. 1. Resetting the connection may take up to 15 minutes
    2. 2. You cannot record on your DVR during this reset. Any pre-scheduled recordings will fail during this time.
    3. 3. You will not be able to watch television while the reset is occurring.
    4. 4. Before resetting the connection, please make sure to check for loose or damaged connections by following the steps above.
    5. 5. To power cycle your set-top box, unplug the power from the back of the box. Wait 15 seconds, then plug it back in. The box will re-set once power is restored.
    As the name suggests, with Whole Home DVR all TiVo set boxes in the household can record programs and view live or pre-recorded shows from any room in the house. You can also stop a recorded program in one room and continue watching it in another.
    Twice a year, at the Spring and Fall Equinox, satellite sites in the Northern Hemisphere experience reception interruptions due to the transition of the sun. Reception interruptions span a period of about ten days as the sun aligns directly above the satellite and the antenna. This affects any channel received via satellite and causes a signal reception outage depending on which satellite the sun is aligned with at the time. The outages usually last less than 10 minutes.
    If you have qualifying Pioneer Communications TV Service, you can watch your favorite television shows and programs at no extra charge on any Internet-connected device: smartphone, laptop, tablet and more. Using your Pioneer Communications account number (which can be found on your billing statement), register at www.watchtveverywhere.com to view a full and growing lineup of available channels.

    Watch this video to learn more:

    The total hours of recorded content will vary based on the storage capacity of your DVR and type of content (digital SD or HD and encoding method, MPEG-2 or MPEG-4) being recorded.

    Motorola/Arris DVR
    DCX3400 or DCX3510 DCR Hard Drive size 500GB
    Estimated Recording Hours –

    • Standard Definition 350-700 hours (MPEG-4)
    • High Definition 100-160 hours (MPEG-4)
    • Standard Def 175-350 hours (MPEG-2)
    • HD 50-60 hours (MPEG-2)

    All these recording times are estimates and are not guaranteed.

    Let’s Talk About TV!

    Customers frequently ask about television channels and pricing structures – how they are built, why a la carte channel options are not available, and the underlying reasons behind rate increases. We would like to address and answer some of the most commonly asked questions.

    Why do I have to pay for channels I never watch?
    Pioneer Communications is required by contract to carry both the most popular and least popular cable networks. In turn, if we ask for a price for just the most popular networks, a common response from channel owners is to raise their price. This effectively eliminates this option from consideration. Here’s a hypothetical scenario to help illustrate the situation: Imagine that, under its current contract, a certain programming channel owner is receiving a total of $4.00 per customer per month for three channels. Only one of those three channels is a popular station. In negotiating a new contract, the channel owner now wants $6.00 per month per customer for the same three channels. When asked what the price would be for just the one highly rated channel, the owner responds that it will be $6.50. In other words, the channel owner demands $6.00 for three channels (a 50% increase over its current fees) or $6.50 for one channel (a 62.5% increase). That leaves Pioneer Communications with little option but to seek a lower rate for all three channels, two of which you may never watch, or remove those channels altogether from their lineup and risk subscriber losses.

    Why do programming channel owners occasionally take their channels away from TV providers?
    This is an unfortunate tactic that channel owners use to gain leverage in their negotiations. What’s more, before and after they remove channels, they may ask you to call and/or email Pioneer Communications in an attempt to put pressure on the provider to cave in to the channel owners’ excessive fee increases.

    Why has the programming changed on my favorite channel?
    Your Cable TV provider does not have any influence or responsibility as to what programming is broadcast on any particular channel. It is the channel owner who determines what content they air. Pioneer Communications acts as a gateway where the channel signal is received from the channel owners and then rebroadcast to customers.

    Why should I pay for sports channels I don’t watch?
    Community and sports are so intertwined that we sometimes forget that they are big businesses. And when it comes to TV rights, teams want to make everyone pay – or no one gets to watch their games. We are often forced to carry sports networks on our basic package, which reaches the most customers, or we are not allowed to carry it at all. For many Cable TV providers, sports networks account up to 75% of all network fees, yet they are only a small percentage of the total channels offered. So the next time you see a record break sports contract, you are the one paying for it.

    Why must cable providers pay for “Free” Broadcast TV?
    Pioneer Communications is required to carry your local broadcast TV stations (KUPK, KWCH, KSNG, KSAS, etc.). It’s the law, and Pioneer must first obtain each station’s permission before they can carry them on their cable systems. However, stations only grant permission when Pioneer agrees to pay whatever station fee they demand. This means that YOU pay for the same station that they broadcast free over the air when you get broadcast TV via cable. We don’t think this is fair, and we work to keep these costs in check.

    So you see, when you get upset with Pioneer Communications because you think the rates too high… you should be upset with the network channels you watch for charging so much.

    If you are a new cable and internet customer you will most likely have a cable modem installed with your cable converters. This will provide you with high speed internet over the same cable connection that gives you your cable TV service. The internet connection uses a designated channel that will not interfere with your cable TV viewing experience. If you are on a fiber connection, you will have all three services(cable, internet, and phone), all coming through the single fiber connection. If you are a current DSL internet subscriber (your internet is carried through the phone line to a DSL modem), the installer may keep your DSL connection and not switch you to a cable modem connection if there is a valid reason. This is done on a case by case basis, and usually at the installers discretion.
    Yes. You can hook up cable television to as many TV’s as you need, however, to view our full basic channel lineup you’ll need one converter box per TV, two basic converter boxes are included in the price of basic cable television service. There are additional charges for DVR and TiVo. Please note, there is no converter box necessary to watch our limited basic service, although you must be a Pioneer Communications cable subscriber.
    Pioneer Communications has a wide variety of cable programming available.  If there is a cable network that you would like to see added to our cable line-up, please let us know by writing a letter, email or a phone call.  We keep channel requests on file and review them frequently to see what our customers are interested in watching.  When deciding what programming to add, Pioneer Communications takes into consideration the cable networks that are most requested and the cost of the programming.
    TiVo is not just any digital video recorder. TiVo has successfully replaced your normal DVR experience. It has even created a verb consumers are using, “I’ll just TiVo that tonight.” With TiVo there is no more cable boxes, but still maximizes your cable experience with its massive recording abilities and capacity. You will never have to miss the latest show or series.

    TiVo Premiere Q – 500GB of storage (about 75 hours of HD content) or up to 600 hours of standard definition programming.

    TiVo T6 – 1 TB (Terabyte) hard drive that can record up to 154 hours of HD content or up to 1,046 hours of SD content.

    TiVo redefines DVR with its simplicity (no added equipment) and it’s perks. It does the same job as a DVR. But more.

    The picture-in-picture feature on an analog television will not work with your new digital signals.
    Your new digital adapter will remain on but you can use your remote to turn your TV on or off at any time.
    Verify that you’ve programmed the remote control for your TV using the steps and codes included in the DTA Remote guide. Verify that your batteries are working; replace if necessary.
    If you are using an HDMI video/audio cable, regardless of which cable converter box you have, you will need to change your TV input to whichever port your HDMI cable is plugged into on your TV. For example: HDMI 1, or HDMI 2. The same is true for other Audio/Video cables such as component or composite cables. Most TV’s will have designated input labels for these connections in the “Inputs”, or “Source” menu. If you are using a screw-on coax connection to your TV from a cable converter box, you will need to keep your TV on channel 3 or 4. You may have to try both channels until the picture comes in clear.
    Limited Basic provides you with a range of basic channels including local broadcast stations (such as ABC, CBS, NBC, FOX, PBS), and exclusive local government and education channels. For specific channels, visit http://www.pioncomm.net/cable/ and click on our Digital Channel Guide page.
    A Digital set top box (sometimes known as a digital converter box or digital receiver) processes digital-quality signals and offers access to Impulse Pay-per-View, our On-Screen Program Guide with Parental and Closed Caption controls and 50 commercial-free music channels.

    A digital adapter (also known as a DTA), provides the same digital-quality signals and music channels, a simple On-Screen Program Guide with Parental and Closed caption controls. Impulse Pay-per-View NOT available with the DTA.

    Since the completion of the digital upgrade, customers will need equipment on all TVs to receive any channels above the Limited Basic level of service, of course, this is now the case with most video providers, including our satellite and phone competitors. We’re encouraging all customers to avoid any service interruptions by installing and using the equipment provided by Pioneer Communications or purchased from their electronics retailer, like a TiVo or CableCardTM enabled device.
    Digital Cable refers to the technology used to transfer signals over the Pioneer Communications fiber optic and coaxial network. It is the same technology built into most TV sets sold over the past few years. It delivers higher-quality picture and sound.