While a small, one-man operation may be able to get away with only using a smartphone to connect with others, most businesses today require a business phone system. Generally speaking, every business should have a phone system in place that helps them present themselves professionally while maximizing their ability to work efficiently and stay connected to customers, employees and suppliers. Choosing the right business phone system all boils down to knowing what your needs are while taking into consideration your budget and future growth. Here are some tips for choosing a new phone system for your business.
Evaluate Your Needs
The first step in choosing the right type of phone system for your business involves evaluating your needs. There are many features offered by business phone service providers which may include some or all of the following: 3-way calling, speed dialing, call forwarding, call waiting, caller ID, voice mail and priority ringing. With today’s technology, your phone system can be as feature-rich as you want so carefully consider what your phone users need and then choose a system that meets these needs for better productivity and smoother, day-to-day operations.
Decide if You Need a Landline or Cloud-Based System
You will need to decide if you should install a PBX (private branch exchange) landline phone system or a cloud-based system. The cloud-based option delivers more functionality than does a traditional landline phone system. If you would like multiple phone model options and dozens of features to choose from and have the ability to make & receive calls from anywhere you have an internet connection, then a cloud-based system may be the right choice for your business.
Consider the Size & Structure Of Your Business
A large company with multiple office locations has far different phone system requirements than a small business with just one location. If you’re a large business with many branch offices of varying sizes and are interested in a premises-based phone system, you may need to invest in expensive pieces of hardware for each of your remote locations.
Check Compatibility with Other Office Equipment
It is important that the business phone system you choose has the ability to integrate with your existing office technology. Be sure the system you choose is compatible with your conferencing tools, headsets and other office technologies & tools you use each day. If you were to choose a non-compatible system, you will end up spending a lot more money than you had originally planned as you’d have to replace all those items won’t integrate into your new system.
These are some of the main things to consider when choosing the right phone system for your business. Your business phone service provider should provide you with the training you’ll need to get the most out of your system as well as routine maintenance and good customer support.