Each year the Pioneer Communications Board of Directors reviews the financial status of the cooperative to determine whether a refund is feasible and if so, how much. While capital credits are allocated every year, they are not automatically retired or refunded to the members every year. Pioneer Communications uses margins (i.e. capital credits) to fund the operating activities and upgrades to your infrastructure and equipment, with the intent of repaying this capital to the members in later years. The Board of Directors strive to operate in a prudent business manner so that the member-owners will continue to have the very best telecommunications services possible at the lowest cost consistent with sound economy and good management.