You may change your long distance carrier at any time by contacting us and completing the carrier change request form. Carriers other than Pioneer will send you separate bill for long distance charges. If changing both interstate (out-of-state) and intrastate (in-state) services, both forms will need to be completed. There will be a charge for [...]
You may contact us to change your number at any time. Changing your number may incur additional charges on your next bill.
Basic Telephone service is $18.50 per month, plus additional fees and taxes. Those additional fees include an Access Recovery Charge, Carrier Cost Recovery Fee, Federal Subscriber Line Charge, Kansas Universal Service Fund, Residential Toll Restriction and a 911 Fee. The additional taxes include, Federal, State, City, Franchise Tax (Telephone) and FUSC. All the fees and [...]
If you live in our Pioneer telephone exchange area we can offer landline telephone service to you.
911 There’s a night-and-day difference in how 911 calls are handled between landline and cell phones. A landline call goes straight to the call center and they immediately know where you are. Help is on its way within seconds. Make a 911 call with a cell phone and it’s a different story. A number of [...]
If you are having trouble receiving a long distance call, please contact Pioneer Communications at 1-800-308-7536. A trouble ticket will be entered and our telephone technicians will research the problem to find a solution.
Pioneer Communications has landline phone service for both residential and business customers. Our phone service includes free Voicemail, Call Waiting, Three-way Calling, Call Forwarding, 8-List Speed Dial and Calling Number ID. There are more calling features available for a low monthly fee. Pioneer Advantage allows each phone line 240 minutes each month free in our [...]
Absolutely! We are phone system experts. We have multiple flexible and affordable options when it comes to business phone systems. Whether you are looking for premise based or hosted, we can provide a solution that fits your needs. To learn more or schedule a consultation with our sales engineer visit www.pioncomm.net/business.