Why Do I Want Fiber?

  • How will a fiber connection improve my life?
    Faster Speeds. Increased Reliability. Unlimited bandwidth. This is the most advanced method on the planet to deliver high-speed internet, beautiful cable TV, and reliable telephone service . Fiber is a great economic leveler for rural residents. Your home will have the same advanced connectivity as the most high-tech building in any major financial district in the world. Imagine a world where you can stream HD video to as many devices simultaneously as you want to without any buffering. Imagine a world where your internet service never goes down, and you never have to waste time calling tech support. This perfect connection can be yours with fiber optic cable. The fiber line running to your home from the main cable contains just a few strands of fiber, but those strands could theoretically carry all the information in the Western USA. We have the ability to provide up to 50 Mbps per second to each home in the network. Fiber-optic cable carries an all-digital signal, and is better suited to today’s digital communication devices. Fiber optics are the future of communications, because both copper and wireless will eventually max out on the bandwidth people will require. Eventually, all media will be delivered as internet data. You will be ready for that future.

  • Do I need a modem with Fiber-to-the-home internet service?
    No. Your fiber connection does not require a modem. Just plug your computer network cable directly into your new ethernet port and you will be instantly connected directly to our network via pure ethernet.

  • Will I be charged for the installation of fiber to my home?
    No. While crews are in the area we cover the full cost of the construction of the fiber and installing the new equipment on your home to connect the fiber. If you decline initial installation there will be a charge once crews exit the area. Take advantage of the free fiber install at this time. Aging DSL and Cable Modem network will eventually be shut down and it ain’t cheap to run new fiber to your home or business. 

  • How is fiber optic cable installed? 
    The fiber optic cable to your premises will be installed either using aerial fiber optic drop cable, or buried fiber optic drop cable.

  • Why a buried fiber network? 
    Buried networks are all about Reliability, Reliability, Reliability! You can count on your fiber connection to work, from fire, to blizzard, to windstorm. Pioneer Communications fiber network is 100% buried—no wireless back-hauls or downed lines to worry about.

  • Will Fiber increase the Value of my home?
    Fiber to the home could increase the value of your home by as much as $5,000, according to the Fiber-to-the-Home Council. Our investment in your home means more money in your pocket. More importantly, fiber to your home means a higher quality of life for you in this digital information age, where so much of what we do to enrich our lives has moved online. More internet speed means more fun.
    Fiber will also naturally lead to more economic development in your areas due to the advanced technology and internet commerce opportunities available in the area. This is especially important in remote areas, where a gap has traditionally existed in diverse economic opportunities—but in our new information economy—fiber puts us all on the same footing.

  • Will fiber increase my monthly rate?
    No. Your fiber upgrade will not increase your Internet, cable, or telephone rates. The only thing it will increase is your satisfaction! 

  • Will getting fiber to my home disturb my yard or property?
    Whether your fiber optic drop is placed aerial or buried, we will do everything reasonably possible to minimize any disturbance to your yard or property, and we will promptly restore your property to a condition as close to original as possible.

  • Will new equipment be installed at my home?
    Yes. The old Network Interface Device (NID) you currently have will be replaced by a slightly larger Optical Network Terminal (ONT). The ONT coverts the optical signal to Voice, CATV and Ethernet. This unit will also require the mounting of a back-up power supply for the electronics. The ONT requires electricity. Since fiber cannot carry an electric power charge like copper used to, a battery back-up is required to power your phone service in the event of a general power outage. This battery is designed to last for 8 or more hours, depending on phone usage. Typically, the electronics use .001 kwh per month.

  • What should I expect during the upgrade?
    Although we began a few years ago placing the main fiber optic cables to each neighborhood, this last phase involves placing fiber or conduit all the way to your home. We will be making our way door to door to do a site survey and to let you know when your fiber connection is ready for service. We will be installing an ONT (12″ x 10″ x 4″) and battery box (9.5″ x 6.25″ x 3.5″), near the time that you will be cutover to fiber optic services. When everything is in place, we will need to schedule an appointment with you for the final hookup to the network inside your home. We will need an adult present at that time.

  • Is a 100% Fiber Network Really Necessary?

    We have no reason to believe that innovation in Internet applications and services will ever slow down – in fact, all signs point toward their acceleration as high-definition video, telemedicine, distance learning, telecommuting and many other broadband applications come to market. Only fiber to the home is going to be able to deliver the bandwidth we are going to need far into the future.

How much speed do you need?
To help us better determine the Internet package that is right for you, please answer the following questions. How many Internet connected devices do you have in your home?
What types of activities do you use the Internet for? Check all that apply.
  • Web Web surfing, email, Facebook, etc.
  • Video Youtube, Hulu, Netflix, etc.
  • Communication Facetime, Skype, etc.
  • Gaming Xbox, Playstation, Wii, online games, etc.
  • Uploading Security cameras, website hosting, etc.
For the best experience, we recommend the following Internet speed:
10 Mbps

How are Fiber Optics made?

What’s the difference of Fiber vs. Copper?