Nondiscrimination and Network Management Policies

(Net Neutrality)

Pioneer manages its network in accordance with the FCC’s Internet Policy Statement adopted on August 5, 2005. Pioneer does not discriminate or favor any lawful Internet applications, content, or services where lawfully used. Pioneer promotes the ability of Customer to freely access and disseminate lawful content in a manner that respects others’ use of the network and that complies with the law. Pioneer supports industry practices for safeguarding children, intellectual property rights of others and Customer’s privacy and security. Pioneer follows standard best efforts for Internet delivery with respect to allocation of capacity without differentiation among applications, providers and sources. Generally accepted technical measures to provide acceptable service levels to all Customers will be used by Pioneer, such as application–neutral bandwidth allocation, as well as measures to address service attacks, illegal content and other harmful activities to protect network integrity and reliability.

Further, Pioneer supports the following Internet principles of the FCC:

To encourage broadband deployment and preserve and promote the open and interconnected nature of the public Internet, consumers are entitled to access the lawful Internet content of their choice; to run applications and use services of their choice, subject to the needs of law enforcement; to connect their choice of legal devices that do not harm the network; and are entitled to competition among network providers, application and service providers, and content providers.

I. Device Attachment Rules/Application Specific Behaviors

Except as may be provided elsewhere herein, Pioneer does not currently engage in any application-specific behaviors nor does it employ device attachment rules for its network. Customers may use any lawful applications or devices with Pioneer.

II. Specialized Services

Pioneer does not provide any Specialized Services at this time.