Our current voicemail system has been in service since 1999, IT IS TIME FOR AN UPGRADE!
On January 31, 2017, we will begin using a new voicemail system. If you use voicemail frequently, you should have received a postcard in the mail showing how to initiate your new voicemail.
- Begin by calling the voicemail access number, 499-1060, from your primary telephone number. You will be asked to choose a PIN (Personal Identification Number) this number can be from 4 to 20 digits.
- The PIN cannot have identical numbers, like 8888, nor can it have consecutive numbers, like 12345.
- Your PIN cannot contain any part of your phone number. We recommend that you use a number that has a special meaning to you.
- The most important part of setting up and using your Voicemail is listening to the automated operator’s prompts. The auto-operator will repeat the list of options 3 times before the call is ended.
The chart below is the list of Helpful Hints, you may use these keys while listening to a message.
Effective January 31st all unanswered calls will go to your new voicemail. As always, if you have any questions about your Voicemail, or any of your Pioneer Communication services, please call us at 1-800-308-7536.
We appreciate your business!