Posted October 4, 2021

Fall Sun Outages: October 4th-8th

An astronomical phenomenon called sun outage disrupts cable TV service twice a year. You can expect sun outages from October 4th-8th, between 8 a.m and 5 p.m.

For those of you who are interested in astronomy, solar outages occur around the spring and summer equinoxes. At these times, the sun’s low path in the sky takes it directly behind a communication satellite that transmits signals to a station on earth. The sun’s rays interfere with the signals between the communication satellite and the earth station.

Customers may notice the effects of the solar outage — blocks or momentary freezing on your TV. You might even lose certain channels for a little while. Unfortunately, there is nothing we can do to prevent the mighty sun from interfering with your live TV viewing. The outages should last no longer than 15 minutes per day.