Stream TV Frequently Asked Questions
It is easy to sign up for Pioneer Communications StreamTV. Simply call Pioneer Communications at 800-308-7536 or visit your local Pioneer Communications office. StreamTV is a service exclusively available to Pioneer Communications Internet customers only.
StreamTV is a full-featured streaming TV app that can be downloaded and installed on popular streaming media devices such as Apple TV, Amazon Fire TV, Roku TV, and Android. You can access your subscription through the Pioneer Communications StreamTV app, downloaded to your streaming device.
No, Pioneer Communications does not have streaming devices available for purchase in our stores. However, your preferred device may be available from a variety of online or retail stores.
Pioneer Communications StreamTV is easy to self-install; it is an app that you can simply add to your preferred streaming device. For support, you can contact Pioneer Communications at 800-308-7536 or check out the rest of our FAQs.
The StreamTV app features a blue background with the capital “P” (for Pioneer Communications).
Pioneer Communications StreamTV is packed with free features you’ll love! Your subscription includes free HD and 50 hours of cloud DVR, plus two streams. You’ll also receive Replay TV and Restart TV, and you’ll be able to pause and rewind live TV!
Yes, we carry all major national broadcast channels in all the areas we service including NBC, ABC, CBS, and Fox.
Yes, you can access parental controls in the settings. By enabling parental controls, a PIN is required to play content with TV-MA, R, or NC-17 ratings.
You can use your smartphone or tablet as a remote for your device. To do so, go to the app store and download the remote control app for your streaming device. Follow the instructions for the app on the screen.
The number of devices you can watch on is the same as the number of streams available on your account. Pioneer Communications StreamTV includes two streams for two different devices. You may purchase up to four additional streams, for a total of six streams. You can have six different devices on your account. If you need to log out of a device to use your stream on another device, navigate to the settings icon and log out.
Pioneer Communications StreamTV includes two streams to two different devices and fifty hours of Cloud DVR. Additional streams may be added for an additional cost, up to six streams. Additional Cloud DVR is available for purchase in 100 hour increments. Watch Pioneer’s DVR video here!
We recommend getting one stream for each member of your household.
A minimum of 25 Mbps Internet is required; a faster speed may be needed if multiple streams will play at once.
Go to one of the streaming devices you have recently used to watch StreamTV, press the home button to exit the StreamTV app, and stop the stream.
WatchTV Everywhere is a service from Pioneer Communications included in your Standard package that allows you to watch some of your favorite programs, including live sports, anywhere and anytime from your computer, tablet, or smartphone. You can watch live programs from TNT, TBS, and Fox News and live sports. Check out this WatchTV Everywhere instructional video for more details!
Absolutely! As long as your device is connected to your home Wi-Fi connection, you can watch it anywhere around your house! Pioneer Communications also offers premium Wi-Fi to expand your Wi-Fi range to the back of your yard, your garage – wherever you want it! Learn more about watching StreamTV both inside and outside of the Pioneer Communications Internet network.
1. Make sure your device software is up to date.
2. Make sure the StreamTV app is up to date.
3. Restart your device.
No, not yet. StreamTV is currently available to Pioneer internet subscribers only.